ACE*COMM's U.S.A. and Canada offices are open from 8:00 a.m. to
5:30 p.m. Monday through Friday, U.S.A. Eastern Standard Time (EST).
To request support during or after business
hours, please dial the
Customer Service Call Numbers listed below. You may send email to
our support mailbox at any time, but for emergency support, please
call.
Customer Service Calls (Metropolitan D.C. Area)
301 721 HELP
(301 721 4357)
Customer Service Calls (Toll Free U.S.A. and Canada)
ACE*COMM Solutions’ UK and Australian Offices are open
from 9:00 a.m. to 5:30
p.m. Monday through Friday,
local time. Individual customers are
assigned to specific support
offices. To request support please e-mail the support mailbox
at any time. For urgent support
please contact the numbers
provided below. Customers with
access to extended support levels
are
issued with a further contact
number.
Customer Service Calls:
United
Kingdom
Australia
+44 7000 267797
+61 7 5555 5428
Customer Service Fax
Line:
United Kingdom
Australia
+44 131 625 8201
+61 7 5574 3336
Customer Service email
WebEx Meeting Center
(for on-line support
sessions)
ACE*COMM observes the following holidays at our offices located in the United States
and Canada. Our support technicians are on call during these times and can be reached
by dialing the service call numbers listed above.
U.S.A. Office - Year 2008 Holidays
Canada Office - Year 2008 Holidays
Tuesday, January 1
Tuesday, January 1
Monday, May 26
Friday, March 21
Friday, July 4
Monday, May 19
Monday, September 1
Tuesday, June 24
Thursday, November 27
Tuesday, July 1
Friday, November 28
Monday, September 1
Thursday, December 25
Monday, October 13
Thursday, December 25
ACE*COMM observes the following holidays at our offices located
in Australia and the United
Kingdom. Support availability
during these periods is dependent on agreed service levels.
Australia Office
- Year 2008 Holidays
UK Offices -
Year 2008 Holidays
Tuesday, January 1
Tuesday, January 1
Monday, January 28
Friday, March 21
Friday, March 21
Monday, March 24
Monday, March 24
Monday, May 5
Friday, April 25
Monday, May 28
Monday, May 5
Monday, August 25
Monday, June 9
Thursday, December 25
Friday, August 29
Friday, December 26
Thursday, December 25
Friday, December 26
Worldwide Locations
ACE*COMM is ready to serve you around the world... find out where
Worldwide Locations 
