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ACE*COMM’s relationship with Giza Systems and TE began in 2001 with a focused data collection project in the Cairo region. The new contract extends the project to span all of Egypt, including data collection hardware, software, and services for over 400 network elements. Giza Systems chose ACE*COMM’s industry-class data-collection mediation solutions for their proven capabilities in real-time collection, storage, and processing of call detail records (CDRs), and traffic and accounting data. Giza Systems’ role includes the design and implementation of the solution, and integration of the various components of the project.
Birch Telecom Scores a Winner
Birch offers local, long distance, and data services to customers in 11 states across the U.S. Midwest, South, and Southeast. The company has more than 500,000 subscriber lines consisting of small business and residential customers using UNE-P, facilities, and resale platforms. Birch had been working with an in-house CDR handling solution that did not meet their needs – it was neither flexible nor scalable. The company also realized it was forwarding extraneous records to third-party vendors. As Birch is charged by those vendors on a per-record basis, it was paying significant fees for unnecessary processing. Further, a recent company merger resulted in the addition of three new switches to the network, along with legacy retail and CABS billing systems. In order for the merger to be successful, the combined network had to be running efficiently – and quickly – and a combined product offering brought to market. ACE*COMM implemented its N*VISION® Convergent Mediation™ solution. That allowed the new record types to be read and processed by modifying a file that is read by the processing executable without requiring changes to the executable itself. It also allowed for the implementation of filter rules so that only the necessary records that Birch needed for third-party vendors would be sent to them. Birch was also able to monitor the behavior of each record in the N*VISION® system and to provide multi-dimensional usage statistics to support its revenue assurance operation. Benchmarks indicate that more than 70-million records can be processed by the system per day. The addition of the new data feeds was seamless, and the new billing system was up and running, receiving augmented and filtered data, in a matter of weeks. Industry analysts are predicting strong growth trends for vendors of mediation technology. Birch validated this trend by entrusting ACE*COMM to deploy a solution that lets them make revenue-enhancing and cost-reducing decisions in near real time. As service providers increasingly seek to glean more from their existing infrastructures while cutting operational costs, Birch made the right choice and came up a winner. For more information about N*VISION®, contact Nancy Horn at , or 1 (301) 721-3064.
Convergent Mediation™ around the WorldRecent contracts for ACE*COMM's Convergent Mediation™ include:
Making Headway in China
More than 50 customers from Yunnan Telecom and its regional branches attended the event for a day of interactive presentations. The goal was to discuss ways to realize operational innovation and revenue assurance. The four vendors combined their respective expertise to present a total solution for Yunnan Telecom, addressing its most urgent needs and ascertaining its future requirements. ACE*COMM brought leading technology and experience to the table, while Accenture weighed in with its consulting experience. Microsoft presented its advanced business intelligence, and ZTE showcased its domestic BSS/OSS solutions. Together, the vendors proposed a powerful combined solution for the end user. This event was a great success, highlighting the strengths of each vendor. ACE*COMM Chairman and CEO George Jimenez was on hand to introduce ACE*COMM and its technology. Xu Han, ACE*COMM's senior business consultant in China, presented a more in-depth look at ACE*COMM's data collection and mediation solutions. ACE*COMM has been making significant headway into the Chinese telecommunications market. Our data collection and mediation components provide the ideal solution for Chinese operators, who are required by government mandate to establish the infrastructure to provide detailed billing records to all customers.
OSS Industry Newswatch
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Looking for the Go to the "Press Coverage" page to see what is being said about us in the media! Visit ACE*COMM at these upcoming events!
The promise of ACE*COMM is not in its stock price, although it did finish its fiscal year strong and turned its year-long flat line slightly north from $1 to nearly $3 (a 52-week high). Its promise lies in global penetration of its N*VISION convergent mediation product, particularly in China, and its full suite of network performance products for enterprises. Tim McElligott, "10 Public OSS Companies to Watch," Telephony Online (December 1, 2003) Hours: 8:00 AM – 5:30 PM U.S. EST 800-989-5566 Escalation Path: (1) Customer Support (2) Bob Lintvedt, Director of Customer Service (3) Charles Wood, VP of Customer Care ACE*News is a publication for ACE*COMM customers and partners. If you have any questions, concerns, or suggestions on how we can improve this publication, please contact: Ed Hawco To subscribe: To unsubscribe: |
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In a move to improve its bottom-line, Birch Telecom, headquartered in Kansas City, MO, identified the need for a mediation solution that would enable it to avoid revenue leakage and to control payments made to partners. In particular, it had its eye on the auditing of carrier access billing (CABS) records as an important objective.
At the end of September 2003, ACE*COMM participated in a Yunnan Telecom Seminar in Kunming, China. The seminar was hosted by ZTE Corporation, China's largest telecommunications equipment provider, and supported by ACE*COMM, Accenture and Microsoft China.
